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Unpaid medical accounts are rarely the result of pure chance. In most practices, there are identifiable patterns that lead to delayed or missing payments — and recognising them is critical to improving recovery outcomes.
Unlike other sectors, healthcare often delivers services before payment is confirmed or processed. And while most patients intend to pay, the reality is that delayed medical aid reimbursements, misunderstandings about coverage, or personal financial hardship can turn routine accounts into long-standing debt.
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