Unlike other sectors, healthcare often delivers services before payment is confirmed or processed. And while most patients intend to pay, the reality is that delayed medical aid reimbursements, misunderstandings about coverage, or personal financial hardship can turn routine accounts into long-standing debt. 

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Debt collection can be a time-consuming task which can, in turn, impact productivity levels in a workplace. Additionally, unpaid invoices negatively influence cash flow, profitable turnover, and overall growth. It is therefore imperative that even small debts are collected timeously and successfully, especially if you are a small business.

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